Message to Our Customers Regarding Privacy

Ace Endico believes in protecting the confidentiality of our customer information in accordance with our customers' wishes and applicable laws. Our reason for collecting customer information is to help us deliver value and improve the shopping experience of our customers. 

Ace Endico values your business and the trust you place in us. To help you better understand how customer information is used and protected at this web site, this Privacy Policy outlines (a) a definition of customer information, (b) methods and sources of collecting customer information, (c) categories of institutions or parties to whom we may disclose customer information, and (d) measures and efforts we take to safeguard customer information.


What is customer information?

Customer Information is information about you that is obtained by Ace Endico in connection with providing a product or service for personal, family or household purposes. Some Customer Information is general and not specifically about you. For example, we may collect and use aggregate sales information or purchase data to determine purchasing trends. Because this aggregated information cannot be linked to any individual, it is not protected by this policy.

Customer Information also includes Customer Identifiable Information. This is information that identifies you. It includes your name, address, email address, and telephone number.

How is customer identifiable information used?

Ace Endico will not disclose to any company, person or agency Customer Identifiable Information such as customer names, home or email addresses, or phone numbers, except as described below.

In order to provide you with products and services we believe may meet your needs and interests, Ace Endico may disclose Customer Identifiable Information about you, your purchases and your experiences with Ace Endico to other companies in our corporate family. We may also provide Customer Identifiable Information to service providers that perform services for us, such as sending a direct mail offer from us to you. We require these companies to sign a confidentiality agreement that prohibits them from using the information for unauthorized purposes.

In addition, Ace Endico may disclose to any company, person or agency Customer Identifiable Information as required by law, as required to protect the rights or safety of Ace Endico or our customers, or in response to a specific law enforcement request.

Ace Endico may transfer Customer Identifiable Information in connection with the sale of its business operations to a buyer who agrees to be bound by this Privacy Policy.

What measures have been designed to safeguard customer indentifiable information?

Protecting Customer Identifiable Information is an important priority for Ace Endico. Our internal employee Code of Ethics and this Privacy Policy emphasize this priority. Ace Endico employees who violate our policies and procedures are subject to disciplinary action. Marketing services providers that receive Customer Identifiable Information are required to preserve the confidentiality of that information under the terms of our legal contracts with them. Ace Endico also maintains physical, electronic and procedural safeguards in accordance with industry standards that are designed to keep unauthorized persons from accessing Customer Identifiable Information stored on our systems.

What happens when I visit Ace Endico's website?

When you connect to a Ace Endico website our computers do not collect Customer Identifiable Information about you unless you submit that information to us through our website during your visit. We track usage of our website and record the preferences of visitors to our website, but we do not record any Customer Identifiable Information about you through these processes.

The Ace Endico website may provide links to suppliers and other providers of products and services that may be of interest to you. If you choose to visit us via the Internet or interact with the businesses linked to our website, Ace Endico is not responsible for that transmission or for the use of information by the linked entities.

Will the privacy policy change?

Ace Endico may modify this Privacy Policy from time to time. Our current Privacy Policy can be viewed on our website at

If you have any questions regarding this Privacy Policy or wish to change your personal Customer Information preferences, please contact Ace Endico Customer Service at 914-347-3131 or 212-517-3035 or visit our website at

This privacy policy was last revised in December, 2012.

List of cookies collected:

The table below lists the cookies we collect and what information they store.

COOKIE nameCOOKIE Description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.

For customer service, call us at 914-347-3131 or 212-517-3035.